Elementsist Internal SMS Alerts
Terms of Service
Program description
Elementsist Internal Client Emergency Alerts is a private SMS notification program for Elementsist’s owner and authorized team members. It sends recurring automated text messages when client emails are identified as urgent, such as reports of a website outage. Messages summarize the issue and direct recipients to Task Ledger or the original email. Alerts follow each recipient’s selected notification schedule.
Enrollment and consent
Participation is voluntary. Authorized recipients enroll through the Elementsist Task Ledger app. Each recipient signs in, opens Settings, enters their own mobile number under “Urgent text alerts,” selects a separate SMS consent checkbox that is unchecked by default, and clicks “Save alert settings.”
The consent disclosure identifies Elementsist as the sender and explains the message purpose, variable frequency, potential message and data charges, and STOP and HELP instructions. Links to the Terms of Service and Privacy Policy appear directly beside the consent disclosure.
Providing a phone number or accepting other agreements does not enroll a recipient. SMS consent is optional and is not required to access or use Task Ledger.
Elementsist records the recipient’s mobile number, consent timestamp, enrollment method, and accepted disclosure. Each backup recipient must provide their own separate consent before receiving texts.
Message frequency and timing
Message frequency varies based on qualifying client emails. Alerts follow each recipient’s selected notification schedule and may arrive during the day, overnight, on weekends, or on holidays when those times are enabled.
Message charges
Message and data rates may apply. Contact your wireless provider with questions about your mobile plan or applicable charges.
Unsubscribing
Text STOP to the sending number at any time to unsubscribe. You may receive one confirmation of your cancellation. Further program alerts will cease unless you voluntarily enroll again.
To rejoin, review the current enrollment information and text START to the same number.
Help and support
Text HELP for assistance, or email contact@elementsist.com.
Message delivery
Message delivery depends on wireless network coverage, carrier availability, and other technical conditions. Wireless carriers are not liable for delayed or undelivered messages.
Privacy
The Privacy Policy below explains how mobile numbers, consent records, and messaging information are handled.
Program changes
Elementsist may update these terms or discontinue the program. Updated terms will be published on this page with a revised date. A material change to the purpose or scope of messages will require fresh consent before messages outside the original consent are sent.
Privacy Policy
Scope
This policy covers information handled through Elementsist’s private Internal Client Emergency Alerts SMS program for its owner and authorized team members.
Information collected
Elementsist collects the mobile number used to enroll, enrollment and unsubscribe messages, consent timestamps, the disclosure presented when consent was obtained, messaging preferences, and message delivery records. Records may also include the recipient’s name and authorized team role.
How information is used
Information is used to enroll authorized recipients, deliver internal alerts about urgent client emails, respond to support requests, process unsubscribe requests, troubleshoot delivery, and document consent.
Information sharing
Elementsist does not sell or rent mobile information. Mobile numbers, SMS opt-in information, and consent records are not shared with third parties, affiliates, or lead generators for marketing or promotional purposes.
Messaging and technical service providers may process information only as necessary to operate, secure, and deliver the program. Information may also be disclosed when required by law.
Access and retention
Access is limited to authorized personnel and service providers who need the information to operate or support the program.
Records are retained only as reasonably necessary to administer the program, document consent and withdrawals, resolve issues, and meet applicable legal obligations. Unsubscribing stops further alerts but does not automatically delete records needed to document that request.
Your choices
Participation is voluntary. Text STOP to unsubscribe or HELP for assistance.
You may request correction or deletion of your information by contacting Elementsist, subject to applicable recordkeeping obligations.
Policy updates
Elementsist may update this policy to reflect changes to the program or its information practices. Updates will appear on this page with a revised date.
Contact
For questions about this program, these terms, or your information, email webaccounts@elementsist.com