Elementsist Internal Client Emergency Alerts is a private SMS notification program for Elementsist’s owner and authorized team members. The program sends recurring automated text messages when client emails received outside normal business hours are identified as urgent and require review.
Messages may include a brief description of the issue and instructions to check the original email. This program is used for internal business notifications.
Enrollment and consent
Participation is voluntary. Before enrolling, recipients receive an invitation explaining the program, message frequency, potential carrier charges, unsubscribe instructions, and access to these Terms of Service and the Privacy Policy below.
By texting START to the Elementsist toll-free number shown in that invitation, you expressly consent to receive recurring automated internal SMS alerts at the number from which you send the keyword.
You must own or be authorized to use the enrolled mobile number. Elementsist records your enrollment, including the originating phone number, keyword, timestamp, and consent disclosure. Receiving company emails or providing a phone number alone does not enroll you.
Message frequency and timing
Message frequency varies based on qualifying client emails. Because this program monitors issues outside business hours, notifications may arrive overnight, on weekends, and on holidays.
Message charges
Message and data rates may apply. Contact your wireless provider with questions about your mobile plan or applicable charges.
Unsubscribing
Text STOP to the sending number at any time to unsubscribe. You may receive one confirmation of your cancellation. Further program alerts will cease unless you voluntarily enroll again.
To rejoin, review the current enrollment information and text START to the same number.
Message delivery depends on wireless network coverage, carrier availability, and other technical conditions. Wireless carriers are not liable for delayed or undelivered messages.
Privacy
The Privacy Policy below explains how mobile numbers, consent records, and messaging information are handled.
Program changes
Elementsist may update these terms or discontinue the program. Updated terms will be published on this page with a revised date. A material change to the purpose or scope of messages will require fresh consent before messages outside the original consent are sent.
Privacy Policy
Scope
This policy covers information handled through Elementsist’s private Internal Client Emergency Alerts SMS program for its owner and authorized team members.
Information collected
Elementsist collects the mobile number used to enroll, enrollment and unsubscribe messages, consent timestamps, the disclosure presented when consent was obtained, messaging preferences, and message delivery records. Records may also include the recipient’s name and authorized team role.
How information is used
Information is used to enroll authorized recipients, deliver internal alerts about urgent client emails, respond to support requests, process unsubscribe requests, troubleshoot delivery, and document consent.
Information sharing
Elementsist does not sell or rent mobile information. Mobile numbers, SMS opt-in information, and consent records are not shared with third parties, affiliates, or lead generators for marketing or promotional purposes.
Messaging and technical service providers may process information only as necessary to operate, secure, and deliver the program. Information may also be disclosed when required by law.
Access and retention
Access is limited to authorized personnel and service providers who need the information to operate or support the program.
Records are retained only as reasonably necessary to administer the program, document consent and withdrawals, resolve issues, and meet applicable legal obligations. Unsubscribing stops further alerts but does not automatically delete records needed to document that request.
Your choices
Participation is voluntary. Text STOP to unsubscribe or HELP for assistance.
You may request correction or deletion of your information by contacting Elementsist, subject to applicable recordkeeping obligations.
Policy updates
Elementsist may update this policy to reflect changes to the program or its information practices. Updates will appear on this page with a revised date.
Contact
For questions about this program, these terms, or your information, email [email protected]